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Author: linh dev

Artem holds the title of Associate Vice President, Account Development at Wrike. He previously served as Project Manager, overseeing a team of customer success managers (CSMs). Over the years of building teams and scaling business processes, he has successfully deployed multiple projects, from automating client outreach to setting up work prioritization tools for sales reps and CSMs.

LAIKA system blueprint title

LAIKA system blueprint title

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Build a unified & universal system that works for your business, not the other way around.

This is a Scalable Example: The structure shown here is for demonstration purposes. You can add, remove, or rename any 📂 Area, ⏹️ Space, 📋 Function, or 🧊 Object to perfectly tailor the system to your company’s unique workflow.

Key takeaways:

LAIKA is a successful and growing interior design firm, known for its quality work. But behind the scenes, their success was creating a new problem. The manual processes and disconnected tools that worked for a small team were now breaking under the pressure of scale.
Their operation was running on a mix of Zalo, Google Sheets, personal Excel files, and emails. Instead of helping them grow, their tools were holding them back. This article breaks down the specific “pain points” in their workflow—challenges that are common in many growing businesses.

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