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Operational Intelligence

Insights on business architecture, no-code operations,
and the unified data models that power them. No fluff, just structure.

Highlights

Chat Where You Work

The Slack Black Hole: Why Your Best Decisions Vanish Into Thin Air

Critical decisions vanish in Slack DMs. Discover how Unified Livechat attaches conversation directly to the work object—preserving context and preventing “Institutional Amnesia.”

Workflow & Automation

Why Cross-Functional Automation Shouldn’t Require Zapier

Stop paying the “Middleware Tax.” Discover how Universal Automation removes the need for Zapier by letting your Sales, Ops, and Finance teams share a single, native engine.

Object Connection

Context Blindness: Stop Asking your Best People to Make Decisions in the Dark

A “sub-task” is different from a “related client.” Discover the 4 dimensions of connection—Picker, Link, Table, and Hierarchy—and how to use them to model a true System of Intelligence.

Operational Chaos

The Shadow Payroll: Why You Pay 40% of Your Staff to Be Data Janitors

Your team spends 40% of their week translating data between tools. Discover the hidden “Shadow Payroll” draining your budget—and why integration is not the cure.

Data Management

Why You Shouldn’t Need a Database Engineer to Add a Field

Stop waiting on IT for custom fields. Capture any data structure with 20+ field types, no-code formulas, and the smart Object Picker. No database degree required.

Where work and conversation become one.

Stop chasing context across scattered apps. Luklak eliminates the cost of fragmentation by unifying structured work data with unstructured discussions, providing a seamless, focused experience.

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