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Hello world!
💙 from Vietnam
UNIFIED CUSTOMER OPERATION

Beyond CRM.
An entire customer journey.

Stop duct-taping your customer stack. Manage the whole picture
—from the first ad click to loyalty—in one unified solution.

Everyone is working hard.
No one is working together

The result? Your customer feels like they are talking to five different companies,
forced to repeat their story at every single step of the journey.
Meanwhile, your teams are drowning in the gaps:

Marketing

Flying blind on ROI

Never knows which campaign actually closed the deal—they just throw leads over the wall and fly blind on ROI.

Sales

Copy-pasting, not closing

Drowning in unqualified leads and manually copy-pasting contracts instead of actually driving revenue.

Finance

Chasing data, not cash

Wastes days manually re-entering data into invoices instead of chasing outstanding debt and managing cash flow.

Product

Execution without context

Executes blindly without context on what was promised, leading to endless revisions and frustrated clients.

CS

Total relationship amnesia

Treats returning VIPs like total strangers, missing the easiest upsell opportunities in the book.

    Time to unite your customer operations

    Your customer’s journey isn’t a series of departments. Why is your software?

    Know exactly which ad drives revenue, not just clicks

    Auto-Tracking Setup: Instantly generates unique utm_id links for every new Ad Creative, ensuring no lead enters the system without a source.


    The Sales Handoff: When a lead submits the webform, the system creates a Customer record in Sales, carrying the “Nordic Villa” preference context so the rep knows exactly what to pitch


    ROI Feedback Loop: As deals close in Sales, the revenue data flows back to the original Marketing Ad object, automatically updating the campaign’s “Realized ROI” in real-time.

    Zero lead leakage. Clean data handoff to Finance.

    Smart Assignment: Auto assigns via weighted round- robin. If a new lead sits untouched for 2 hours, the “Auto-Reclaim” rule reassigns it to ensure speed.


    AI Meeting Intel: The system integrates with the Call Center to record conversations, using AI to auto-summarize transcripts and log key insights.


    Accounting Handoff: Moving the status to “Contract Prep” automatically triggers the creation of a Draft Contract in the Accounting space

    Secures cash to unlock project execution.

    One-Click Contract: Auto-generates a PDF contract from a Google Doc template, populating client names and terms instantly.


    Auto-Split Receivables: Generating the contract automatically creates three linked Invoice records (Deposit, Progress, Final) with specific due dates.


    Ops Handoff: The moment the bank confirms the deposit via webhook, the Invoice marks as “PAID”, triggering the Master Project launch

    Connects field reality to prevent errors.

    Site Limitation Blocker: A field worker’s QR scan report (e.g., “Old Brick Wall”) blocks the project workflow and alerts the design team instantly


    Context-Aware Design: The Design Object is updated with these limitations, ensuring architects cannot ignore field constraints


    Success Handoff: Marking the Master Project as “Completed” records the launch date and automatically triggers the “After-Sales” workflow

    Turns finished projects into recurring revenue.

    Auto-Loyalty Reward: Instantly calculates a voucher value (e.g., $500) based on project spend and emails it to the client


    Recurring Care: Automatically schedules an “After-Sales Care” object for 6 months later, prompting the team to check in


    The Upsell Connection: If a check-in reveals a new need, the system loops back to create a New Opportunity record in Sales

    If you can name it, you can build it

    Drag-n-drop: Don’t wait for a feature request. Build the exact specialized ops system your niche demands in minutes.


    Instant Unity: Your custom tool isn’t an island. It automatically connects to projects, budgets, and staff the moment you create it.


    Smart Logic: Go beyond simple tasks. Create powerful logic that travels across objects, aggregates data from different departments, and updates records automatically without you lifting a finger.

    Automate end-to-end

    See how a single customer record glides through five departments
    without you ever copying and pasting a single line of text.

    23+ rules running the show: across teams, in-app, and out-to-world.

    (+ add any rules)

    If you can think it, you can build it

    A visual, drag-and-drop engine. Connect any trigger, flow logic to any action to create custom automation without writing a single line of code.

    Smart Link Builder

    Track every source

    Auto-generates unique tracking links to pinpoint exactly which ad, event or partnership campaign brought the customer in.

    Instant Lead Capture

    Zero data entry

    Webhooks capture form submissions and create CRM’s Customer records instantly, eliminating manual typing errors.

    ROI Revenue Sync

    Connect spend to profit

    Automatically updates ad performance with real revenue data the moment a deal is closed

    Sales routing

    No lead left behind

    Distributes new leads round-robin style to the rep with the most capacity immediately

    Instant Telephony

    Click to connect

    Triggers the call center directly from the CRM interface, auto-logging the timestamp and recording without manual dialing.

    Lead Rescue

    Snooze and you lose

    Reassigns leads to a new rep if the first owner doesn’t act within 2 hours

    Meeting Sync

    Seamless scheduling

    Sends Google Calendar invites and syncs Meet links to the customer record automatically

    AI summaries

    Transcribed instantly

    Fetches recordings and saves AI-generated summaries to the deal note immediately after the call

    One-Click Handover

    Deal to Contract instantly

    Converts the won opportunity into a formal contract object for Finance without copy-pasting

    Instant Doc Gen

    Contracts in seconds

    Pushes customer data into templates to generate and attach Docs/PDF contracts automatically

    Auto-Payment Plan

    Instant installment split

    Automatically generates deposit and progress payment schedules based on the signed contract value

    Generate payment QR

    Error-free payments

    Generates unique banking QR codes for specific amounts to ensure 100% accurate reconciliation

    Issue E-Invoices

    Tax compliant instantly

    Sends payment data to your e-invoice provider to generate and issue the official VAT invoice with a single click.

    Win Celebration

    High-fives on autopilot

    Automatically posts a victory message to the Sales chat channel to congratulate the team when a deal closes.

    Project Kickoff

    Paid means go

    System creates implementation project, assigns resources, and schedules kickoff. Account manager and delivery team notified.

    Smart Task Breakdown

    Standardize the chaos

    Auto-generates the correct sub-tasks (e.g., “2D Layout,” “3D Concept,” “Technical Drawing”) based on the specific design package sold

    Field Checklists

    Perfect quality control

    Pushes mandatory site inspection checklists (e.g., “Plumbing Test”) to the supervisor’s mobile app the moment a construction phase begins.

    Auto-Scheduled Care

    Proactive, not reactive

    Automatically creates a recurring check-up schedule (e.g., “3-Month Warranty Visit”) the moment the project is handed over

    Context Inheritance

    Full project memory

    Support tickets inherit all project files and warranties, so agents never ask “what did you buy?”

    The Churn Shield

    Protect the relationship

    Alerts Account Managers to pause renewal pitches if a “High Priority” ticket is open

    The Growth Loop

    Support fuels sales

    Resolving a ticket with high satisfaction automatically notifies Sales to pitch the next upsell

      Build any business function.
      Assemble. Deploy. Govern.

      The Build Layer is your unified construction toolkit. It is a three-tiered architectural process designed for NoCode and LowCode users to define, design, and deploy operational logic across the entire business.

      pricing starts at $9/user/month

      Form any dynamic collaboration room

      Centralize communication around a specific goal, client, or project.
      Just drag & drop any spaces, dashboards or filters from the Unified Org.
      Same data, new view

      To deliver a Total Customer Solution, you need inputs from Marketing, Sales, and Operations simultaneously. But you don’t need the distraction of their internal clutter.

      Workspaces allow you to curate any dynamic room where cross-functional teams access the exact slice of the total solution they need. Whether it’s a VIP Client Vault or a Campaign Launchpad, everyone sees the same live data, but filtered strictly for the mission at hand.

      Build any business function.
      Assemble. Deploy. Govern.

      The Build Layer is your unified construction toolkit. It is a three-tiered architectural process designed for NoCode and LowCode users to define, design, and deploy operational logic across the entire business.

      pricing starts at $9/user/month

      One customer. One unified truth

      Don’t let tools divide your team. Align everyone around the entire customer journey today.